BPM Leadership Program
Crestcom has been the best decision I could have made for my company. My team is learning each month and applying that knowledge right away. I have seen immense growth each month. I highly recommend Crestcom.
Summer Gould,
President,
Eye/Comm
Be the Coach They Need
Featuring Steve Farber
Learning Objectives
Develop a coaching mindset, apply a conversational framework, and use language techniques that lead to more effective conversations that drive desired outcomes.
This module transforms the ability to coach and develop employees.
This module transforms the ability to coach and develop employees.
Deliver Results the First Time
Featuring Andy Bounds
Learning Objectives
Break down information bottlenecks and minimize misunderstandings so that managers can effectively communicate assignments for better results.
This module gives managers tools to delegate effectively and empower and engage employees.
This module gives managers tools to delegate effectively and empower and engage employees.
Take Charge of Talent Management
Featuring Kathleen Quinn Votaw
Learning Objectives
Build a network of talent with the skills needed now and in the future to become the employer of choice when candidates have options.
This module provides a framework that guides how managers recruit, interview, hire and retain a world-class workforce.
This module provides a framework that guides how managers recruit, interview, hire and retain a world-class workforce.
Mission: Inclusion
Featuring LaTonya Wilkins
Learning Objectives
Leaders know the benefits of diversity. However, building a diverse workforce is just the first step. Taking inclusive actions to illuminate,
investigate, and activate as relates to Psychological Safety and Belonging can positively impact engagement, retention, and productivity.
This module provides managers with the tools to take action and make Mission: Inclusion a leadership habit.
This module provides managers with the tools to take action and make Mission: Inclusion a leadership habit.
Mastering Negotiation
Featuring Role Play Simulation
Learning Objectives
Learn a comprehensive framework and effective techniques to use when involved in a negotiation. Everyone needs to negotiate something, especially managers.
This module gives managers the opportunity to practice tactics and the art of negotiating.
This module gives managers the opportunity to practice tactics and the art of negotiating.
Change How You Manage Change
Featuring L. Bonita Patterson
Learning Objectives
This module examines the leader’s role in the change process.
Discover ways to build trust and morale in order to implement change most effectively. Drive commitment to ensure the change sticks.
Learn tools to address the resistance we often get when implementing change.
Discover ways to build trust and morale in order to implement change most effectively. Drive commitment to ensure the change sticks.
Learn tools to address the resistance we often get when implementing change.
Accelerate the Way You Innovate
Featuring Steve Shapiro
Learning Objectives
Gain a deeper understanding of innovation pitfalls and recognize the best areas to focus innovative efforts, saving time and resources.
This module provides managers with an essential framework to guide their innovation process and speed up innovative efforts to outpace the competition.
This module provides managers with an essential framework to guide their innovation process and speed up innovative efforts to outpace the competition.
Building Multigenerational Connections
Featuring Mark Beal
Learning Objectives
Learn the impact of generational mindsets, values and performance drivers on business outcomes.
This module gives managers a deeper perspective of generational differences, and effective tools to lead and inspire a multigenerational team.
This module gives managers a deeper perspective of generational differences, and effective tools to lead and inspire a multigenerational team.
Leadership Presence
Featuring Sylvie di Giusto
Learning Objectives
Work on four areas to improve your leadership presence so you can get results faster, collaborate better, attract customers and employees, get considered for additional responsibilities, and so much more.
This module shows managers how to set themselves apart from the crowd – to build a personal brand that defines who they are and who they want to become.
This module shows managers how to set themselves apart from the crowd – to build a personal brand that defines who they are and who they want to become.
Influence with Intention
Featuring Andy Bounds
Learning Objectives
Learn the best techniques to craft your communications to inspire action and ensure successful outcomes.
This module provides managers with techniques to get people to listen and take action, to overcome resistance to change and new ideas, and to align people towards a common goal.
This module provides managers with techniques to get people to listen and take action, to overcome resistance to change and new ideas, and to align people towards a common goal.
Trust: The Leadership Differentiator
Featuring Sylvie di Giusto
Learning Objectives
Trust is the foundation of nearly everything in life. An organizational culture of trust is the difference between success and failure.
This module shows managers how to develop the 5 Trust Traits that build leadership credibility and provides a 3-step framework to rebuild trust.
This module shows managers how to develop the 5 Trust Traits that build leadership credibility and provides a 3-step framework to rebuild trust.
Captivate Your Customer
Featuring Shep Hyken
Learning Objectives
Craft and execute a compelling customer service vision (using seven industry leading strategies) to influence your internal and external customer experience resulting in engaged employees and loyal customers that drive business results.
This module gives managers the opportunity to examine their customer service strategy, develop a clear understanding of the customers they serve, both internal and external, and identify barriers preventing their success.
This module gives managers the opportunity to examine their customer service strategy, develop a clear understanding of the customers they serve, both internal and external, and identify barriers preventing their success.
Strategic Thinking for Future Success
Featuring Prof. Dr. Leif Erik Wollenweber
Learning Objectives
Embrace strategic thinking as an everyday approach to doing business with an eye toward generating the best possible business results tomorrow, using the opportunities presented today.
This module provides managers with tools and techniques to demonstrate the qualities of future based thinking and apply strategic thinking skills.
This module provides managers with tools and techniques to demonstrate the qualities of future based thinking and apply strategic thinking skills.
Dialing Into Emotional Intelligence
Featuring Ted Ma
Learning Objectives
Emotional intelligence is one of the strongest predictors of performance and the foundation from which influential leaders are built. This session focuses on the four most important elements of EI and the strategies to quickly adjust the dial for any situation.
Dialing into EI enables managers to build meaningful connections between employees and the organization, which directly impacts employee engagement – a key imperative in today’s reality of record turnover.
Dialing into EI enables managers to build meaningful connections between employees and the organization, which directly impacts employee engagement – a key imperative in today’s reality of record turnover.
Ignite a Culture of Accountability
Featuring Steve Farber
Learning Objectives
Create a culture where employees are engaged, hold themselves and each other accountable, and visions become reality.
This module provides a framework for an accountability strategy and the best ways to increase accountability in the workplace.
This module provides a framework for an accountability strategy and the best ways to increase accountability in the workplace.
Break Away From Bias
Featuring Dr. Tyrone Holmes
Learning Objectives
Unconscious biases are shortcuts the brain takes to preserve energy and make decisions quickly. Leaders who overcome the many pitfalls of unconscious biases have higher performing teams, stronger innovation, lower turnover, and an inclusive culture.
This module allows managers to identify appropriate strategies to mitigate unconscious bias.
This module allows managers to identify appropriate strategies to mitigate unconscious bias.
Managing Personality Styles With Adaptive Leadership
Featuring Steve Shapiro
Learning Objectives
Understand the strengths and challenges of your own personality style and that of others. Learn how to lead each personality style to strengthen the team and create an inclusive culture.
This module gives managers the ability to quickly assess how to get the best out of others, shift perspective with challenging personality styles, and create a strengths-based team.
This module gives managers the ability to quickly assess how to get the best out of others, shift perspective with challenging personality styles, and create a strengths-based team.
Stimulate Creative Perspectives
Featuring Tamara Ghandour
Learning Objectives
Today’s rapidly changing business world demands creative perspectives – not predictability and repetition.
This module helps managers develop the mindset and ability to become more curious and stimulate better solutions. By learning to quickly solve problems and seize opportunities, they can overcome the barriers that stand in the way of creative problem solving and apply filters to see their organization or team’s problems and opportunities in a fresh way.
This module helps managers develop the mindset and ability to become more curious and stimulate better solutions. By learning to quickly solve problems and seize opportunities, they can overcome the barriers that stand in the way of creative problem solving and apply filters to see their organization or team’s problems and opportunities in a fresh way.
Communicate With Impact
Featuring Andy Bounds
Learning Objectives
Make your communications more memorable. Learn specific things to add to meetings, presentations or even delegations to sharpen the focus of your message.
Understand the process of memory and individual memory biases.
Understand the process of memory and individual memory biases.
Shift: Into Mental Agility and Resilience
Featuring Ted Ma
Learning Objectives
Research shows that resilient leaders are better able to champion change, optimize productivity, and energize ourselves and those around us. Resilience leads to better decisions and provides the power needed to persevere.
The mental agility framework and resilience tools provided in this session will develop, refresh, and recharge managers' leadership habits — and show them how to cultivate these skills with others.
The mental agility framework and resilience tools provided in this session will develop, refresh, and recharge managers' leadership habits — and show them how to cultivate these skills with others.
The Focus Zone
Featuring Paul Weston
Learning Objectives
Lead your team from burnout to breakthrough with a fresh perspective to minimize distractions, maximize focus, and complete work without sacrificing quality.
Through this module, managers gain a better understanding of the cost of distractions in the workplace and implement strategies that fuel efficiency and maximize focus.
Through this module, managers gain a better understanding of the cost of distractions in the workplace and implement strategies that fuel efficiency and maximize focus.
The Delegation Advantage: Multiply Your Impact
Featuring Marilyn Sherman
Learning Objectives
Maximize the impact of your leadership role through effective delegation. The best leaders accomplish great things by working through others.
This module provides managers with tools to overcome the barriers to delegation and presents a simple 5-step delegation process to motivate and empower their teams.
This module provides managers with tools to overcome the barriers to delegation and presents a simple 5-step delegation process to motivate and empower their teams.
SYNC UP: The Conflict Mindset
Featuring Marilyn Sherman
Learning Objectives
Managed successfully, conflict can increase employee engagement and productivity, and even break down organizational silos. Effective leaders hold themselves accountable for managing conflict and do so in a way that leaves everyone feeling heard, honored, valued, and encouraged to contribute.
This module teaches the 4 Conflict Styles and allows managers to plan and practice a conflict situation.
This module teaches the 4 Conflict Styles and allows managers to plan and practice a conflict situation.
Team Fusion
Featuring Tamara Ghandour
Learning Objectives
Have you experienced a team that was pure “magic”? Where everything worked seamlessly and produced pure brilliance? Do you have that “magic” now? How do you replicate that?
This module teaches managers a strategic approach to creating Team Fusion by aligning team synergy, individual strengths and key behaviors.
This module teaches managers a strategic approach to creating Team Fusion by aligning team synergy, individual strengths and key behaviors.
