Crafting a strategy for sales team success

Featured Success Story: Creating a Strategy for Sales Team Member Success

Kevin  Kevin is Parts Manager at a leading trucking products and services company.  He used techniques from “10 Ways to Increase Morale and Motivation” to craft an improvement strategy for one of his sales team. Diagnosing the problem The sales team member was underperforming compared to his colleagues.  Kevin met with him to understand what[…]

Featured Success Story: Increasing Ownership to Reduce Fulfillment Mistakes

Devon O’Donnell Devon is Director of Operations at Eye/Comm, the premier full service communications company headquartered in Santee.  He had a challenge in that his fulfillment department was regularly making mistakes, resulting in unhappy customers and/or rushed shipping charges. Fixing the problem Devon evaluated both members of the fulfillment team and identified their strengths and[…]

Audience listening to memorable communication

Featured Success Story: Memorable communication for maximum results

Sarah Salyer Sarah is Quality Control Manager at FOX Factory, the top company in design and development of high performance shock absorbers. She used some tips from Andy Bounds to ensure her communications are remembered long after she makes them.  Consciously making messages memorable… Sarah comments that she prefers to communicate and listen to messages[…]

vision and mission

Featured Success Story: A Vision and Mission the Whole Team Believes In

 Melinda Lehman Melinda is CEO of Puchlik Design Associates, the award-winning architectural firm that specializes in Healthcare Institutions, Higher Education and Senior Living.  The firm itself opened in Pasadena 60 years ago and was a founding member of the American College of Healthcare Architects. Melinda recognizes the importance of having clear vision, mission, values goals and[…]

Motivating a remote employee

Featured Success Story: Motivating a Remote Employee

 Greg P. Greg is a Director in a firm that develops and implements specialized programs for strategic communications, public involvement and community relations.  He leads the Transportation and Infrastructure Practice and divides his time between the San Francisco and San Diego offices.  Greg’s team members, for the most part, work remotely. Greg implemented techniques from multiple[…]

Understanding the FOR WHOM and the WHY

Featured Success Story: Keeping the FOR WHOM and the WHY in mind…

  Chip Lindgren Chip Lindgren is Founder and CEO of A.G. Scientific, a leading San Diego based biochemical supplier for the life science marketplace.  He has implemented a process of helping his team understand the FOR WHOM and and the WHY of the work they perform, giving them greater satisfaction and developing passion within the workplace.[…]

Raising engagement

Featured Success Story: Higher Involvement leads to Higher Engagement

  Joe Campbell Joe Campbell is Design Engineering Manager at InterTrade Industries, the world class full service custom thermoformer based in Westminster.  He applied principles from the session “How to Increase Workplace Performance” to raise engagement and reduce delays within his team. ITI employs CNC programmers who program the machines that make the mold tooling used[…]

Cost - Lack of Morale and Motivation

$400B Management Fail (10 steps you can take to avoid it)

Take back your company’s chunk of almost $400 Billion dollar lost in the U.S. Economy each year – or – Morale and Motivation:  How important are they and what can I do about it? by Jonathan Seitz I began my career as a manager within a volunteer organization. Later (after I entered the business world),[…]

Leadership skill - On-boarding

Featured Success Story: How Maz is getting new hires off to a good start!

  Maz Salimi August’s featured Success Story was inspired by Simon Bailey’s workshop: Develop Effective – and Devoted – Employees Simon Bailey teaches that ensuring employee commitment to the brand begins on day one, when they first report for work.  The on-boarding experience shapes new employees’ perception of the organization and their place and value within[…]

Strategic Thinking - Leadership & Management Skill

Strategic Thinking, 4 Pitfalls, and How to Avoid Them

What is Strategic Thinking? We use the words “Vision” and “Strategy” to talk about where we’re going.  Strategic thinking is future-based. Vision, according to Ron Crossland, is the search for meaning.  What do we want to be, as a company, as a department, as a team?  What’s our destination, and why are we choosing to[…]