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"I wish my team were more accountable!" When we ask managers - what is your greatest challenge in leading and managing your direct reports?  - poorly accountable team members is one of the most common responses. When people are more accountable for their own work, results and the decisions they make, their organization becomes much more effective. […]

Take back your company’s chunk of almost $400 Billion dollar lost in the U.S. Economy each year – or – Morale and Motivation:  How important are they and what can I do about it? by Jonathan Seitz I began my career as a manager within a volunteer organization. Later (after I entered the business world), […]

Why Aren't They Doing What I Asked Them To Do? As managers, sometimes it's difficult to understand why someone who works for us is not doing 100% of what we ask them to do... or 80%, or 60%...  Is it laziness? They can't be bothered? They don't like us? Then we happen to overhear that […]

What is Strategic Thinking? If you want to move your team to the next level, you have to be good at thinking strategically. However, in most organizations, everyone is so consumed with daily activities, multi-tasking and busy work that is hard to take a step back and see the bigger picture. Rich Horwath, in his […]

Teamwork, Respect, Integrity, Commitment, Excellence, Opportunity These are words that appear on the shirts and walls at Bazz Houston, and these are words the company and its associates live by. Bazz Houston International (BHI) is a successful, innovative metal-forming contract manufacturer in Garden Grove, CA with a facility also in Mexico. BHI has been working […]

Do you produce amazing results? 9 Tips and Tactics We all have the same number of minutes in the day as the Pope, Bill Gates, and Elon Musk.  Are you using those minutes to create amazing results personally and professionally? Focusing can create incredible results.  Not focusing - procrastinating, reacting, distractions - results in very […]

Kevin  Kevin is Parts Manager at a leading trucking products and services company.  He used techniques from “10 Ways to Increase Morale and Motivation” to craft an improvement strategy for one of his sales team. Diagnosing the problem The sales team member was underperforming compared to his colleagues.  Kevin met with him to understand what […]

Any successful business must be able to come up with new ideas and ways to implement them, in order to keep operations, products and services fresh. Innovation is about improving something that has come before. Innovation increases efficiency, convenience and effectiveness, and companies who innovate best have the best chance of success. Three barriers to […]

What’s the big deal about Multigenerational Leadership? You may have been wondering why Multigenerational Leadership has become such a hot management topic lately.  It's because we have a Multigenerational Workforce like we never had before.  It used to be that we'd have two or three generations in the workforce - but today you may be […]

Devon O'Donnell Devon is Director of Operations at Eye/Comm, the premier full service communications company headquartered in Santee.  He had a challenge in that his fulfillment department was regularly making mistakes, resulting in unhappy customers and/or rushed shipping charges. Fixing the problem Devon evaluated both members of the fulfillment team and identified their strengths and […]