Cost - Lack of Morale and Motivation

$400B Management Fail (10 steps you can take to avoid it)

Take back your company’s chunk of almost $400 Billion dollar lost in the U.S. Economy each year – or – Morale and Motivation:  How important are they and what can I do about it? by Jonathan Seitz I began my career as a manager within a volunteer organization. Later (after I entered the business world),[…]

Dissatisfied customers - who needs them?

Complaining Customers (Clients, Bosses) – WHO NEEDS THEM??

Turning Dissatisfied Customers Into Promoters   “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays our wages.” –  Henry Ford If we have a job or a business, we have customers (or clients*). Some of us connect directly with the customers that supply all of[…]