Interactive leadership development that produces real results

"Best training program I’ve ever been a part of"

Phil T., Regional VP West, Sysco Guest Supply
World renowned faculty

Our Faculty is one of the finest collections of leadership development experts ever assembled. Top trainers and business best-selling authors in their fields, between them they have developed unparalleled content for the latest Bullet Proof Manager Training Program that has ensured its popularity worldwide.

Measured Development

We develop people over time. Our workshops are four hours once a month for 12 consecutive months. During each workshop we address two key management skills and managers create an action plan based on what they have learned. They have 30 days to implement that plan and practice their skills before coming back to learn two new ones.

Accountability Process

10 days after each workshop, we meet with your managers at your office. Each manager shares their action plan for implementing key ideas from the workshop within your organization, their SMART goals, and the results they have achieved from previous plans. This ensures good ideas are translated into quantifiable returns on financial investment,

Focus on Results

Our program generates a quantifiable ROI through greater productivity, efficiency, cost savings and increased realization of opportunities. Crestcom clients worldwide report a 700%+ ROI on training dollars spent. In California the rate is currently much higher!

One Leadership and Management Training Program

Ten Core Competencies

Drives for Results. Builds the Right Team. Influences Others. Understands the Business. Executes Vision. Encourages Excellence. Develops Positive Relationships. Customer Focus. Fosters Innovation. Models Personal Growth.

48 hours of training and development focused on these ten core competencies which are essential for success as a manager and leader.

  • Grow in these areas

  • Communication
  • Customer Service
  • Developing People
  • Leadership
  • Managing Change
  • Negotiation
  • Problem Solving
  • Raising Productivity
  • Strategic Thinking
  • Team Building

Crestcom California Group

Brian Link
Brian Link
Riverside County
Brian is a former public servant having spent most of his adult life in law enforcement. He had the privilege of serving in a variety of supervisory and management capacities during the course of his twenty-two year career. Brian has extensive experience training, mentoring, and developing professionals. Brian also co-founded a not-for-profit training organization and served as the association’s President and COO for seven years. Brian has taken the professional skills and experiences he learned from his law enforcement career and non-profit volunteering service such as: leadership, employee management, development of policies and procedures, budget planning and oversight, communication, problem solving, team building, negotiation, project management, criminal and civil investigations, crisis and risk management, public speaking and now use them in his life after law enforcement. Now, he works with private businesses, government organizations, and non-profit groups throughout Southern California’s Inland Empire develop their employees through personal and professional development training programs. Brian has a Bachelor of Science degree in Criminal Justice Management and a Master of Arts degree in Business Management.
John R. Partington, Jr.
John R. Partington, Jr.
Orange County (North)
Drawing on his 36 years of leadership and management experience, John is dedicated to assisting other managers just beginning their careers or managers whose skills need to be further developd or refreshed. He is President of \”New Direction Training\”, a Crestcom company offering proprietary Leadership Skills Training – \”The Bullet Proof Manager.\”(BPM) as well as Professional Sales Training – \”Crestcom Sales Academy\” (CSA).
Jonathan Seitz
Jonathan Seitz
San Diego County (North)
Jonathan has served as an executive leader in two multi-national businesses and owned and managed two successful startups. With over 35 years of positive impact through coaching, mentoring, and leading others to achieve, Leadership and Management Development is an extension of his passion and experience.
Kelley Connell
Kelley Connell
LA Pasadena
Accomplished Sales Professional with proven ability to secure key customers, build C level relationships, enhance profitability and achieve and exceed revenue and target objectives. Energetic, driven and determined has ability to develop proactive and strategic planning to create new business new ideas and new ways to successfully accomplish goals in highly competitive market place.
Maria Busch ACC, MSW, SPHR
Maria Busch ACC, MSW, SPHR
LA Santa Monica/Beverly Hills
Maria is President of Synergistic Leadership, a Crestcom company dedicated to improving employee engagement, productivity, and profits through Leadership and Management Skill Development.
Mike Nowland
Mike Nowland
San Diego County (City and South)
Mike’s purpose in life is to help people be better, do better and live better! He’s a persuasive and empathetic communicator with extensive senior level experience in Learning and Development and Human Resources. His passion is working with managers and senior leaders to improve their effectiveness personally, professionally and within their teams. He accomplishes this by coaching, training and inspiring managers utilizing Crestcom International’s Bullet Proof Manager curriculum.
Mike Shepherd
Mike Shepherd
Orange County (South)
A highly successful business leader with more than 30-years of experience driving strategic business development and financial planning for start-up and mature companies. Recognized internationally for his ability to capitalize on business opportunities and deliver consistent revenue and profit growth. An astute manager of cross-functional, diverse teams, he excels at creating high-performing organizations and developing his subordinates into experts in their respective fields.
Sian Wyatt
Sian Wyatt
San Diego County (North)
Sian is committed to the success of every Bullet Proof Manager and manages the follow-up meetings that help ensure the program’s measurable benefits, both to the participant and their sponsoring organization. Previously she was VP Customer Care & Delivery for a multinational company.


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Let us know how we can serve you and your business, to request information, or schedule your 20 minute Executive Overview.